This hotel welcomes guests in Bacalar.
The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park. Further services include a 24-hour security service, a car hire service, medical assistance, room service and a laundry service. Guests can also use the bicycle storage facilities.
Rooms are equipped with air conditioning and a fan. The rooms have a queen-size bed and a sofa bed. Additional features include a microwave and a tea/coffee station. Further amenities include an ironing set and a trouser press. A television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. The hotel has family rooms and non-smoking rooms.
The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. A wellness area with massage treatments is available at the hotel.